This Privacy Policy explains how Amalfi (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from amalfifabric.com (the "Site") or communicate with us in other ways (collectively, the "Services"). "You" and "your" refer to you as the user of the Services, whether you're a customer, website visitor, or someone whose information we collect according to this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you consent to the collection, use, and disclosure of your information as described here. If you disagree with this Privacy Policy, please refrain from using the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically, including to reflect changes in our practices or for legal or regulatory reasons. When we update the Privacy Policy, we will post the revised version on the Site and update the "Last updated" date, as required by law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information from various sources. The type of information collected depends on your interactions with us.
Beyond the uses outlined below, we may use your information to communicate with you, offer the Services, comply with legal obligations, enforce terms of service, and protect our rights and the rights of our users.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and use our Services. Personal information refers to information that identifies, relates to, or can be associated with you. The following outlines the categories and types of personal information we collect:
Information We Collect Directly from You
When you interact with our Services, we may collect:
- Basic contact details, such as your name, address, phone number, and email.
- Order details, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information like your username, password, and security questions.
- Shopping details, such as the items you view, add to your cart, or add to your wishlist.
- Customer support details, including any information you provide when contacting us.
Some Services may require you to provide specific information. You can choose not to provide this information, but doing so may limit your access to certain features.
SMS / MMS Text Message Marketing Privacy Policy
We value your privacy. Any information provided through our SMS/MMS program will only be used to send mobile messages and respond to you if necessary. We do not sell, rent, loan, trade, lease, or transfer any phone numbers or customer information collected through the program to third parties for profit.
However, we may disclose information as necessary to comply with laws or government requests, or to protect our rights. If you complete forms or provide information related to this program, you agree to provide truthful and accurate information.
Information We Collect through Cookies
We may automatically collect information about your interactions with the Services using cookies, pixels, and similar technologies ("Cookies"). This information includes device and browser details, IP address, and other usage data.
Information We Obtain from Third Parties
We may collect information about you from third parties, including:
- Vendors and service providers, such as Shopify.
- Payment processors who collect payment details (e.g., credit card, billing address).
- Third-party services, such as advertising partners or tracking technologies used on our Site.
Information from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy of third-party information or their privacy practices.
How We Use Your Personal Information
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Providing Services: We use your information to fulfill orders, process payments, arrange shipping, manage your account, and facilitate returns and exchanges.
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Marketing and Advertising: We use your personal data to send marketing communications and personalize your experience on our Site and other platforms.
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Security and Fraud Prevention: We use your data to detect and address fraudulent or malicious activity. We recommend you secure your account credentials and notify us of any suspicious activity.
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Customer Communication: We use your information to provide customer support and improve the Services.
Cookies
We use Cookies on our Site to enhance the Services, track analytics, and improve user experience. You can adjust your browser settings to reject or remove Cookies, but this may affect the functionality of the Site.
How We Disclose Personal Information
We may disclose your personal information to third parties under certain circumstances, including:
- To vendors and third parties who provide services on our behalf (e.g., payment processing, shipping, data analytics).
- To business and marketing partners, including Shopify, for advertising and promotional purposes.
- With affiliates or within our corporate group to run the business.
- In business transactions such as mergers or compliance with legal obligations.
We have disclosed the following categories of personal information in the past 12 months for the purposes outlined above:
- Identifiers, order and account information.
- Commercial and usage data.
- Vendors, partners, and affiliates who provide services for us.
User-Generated Content
If you submit reviews or other content publicly on the Services, this information will be visible to others. We cannot control who accesses your publicly posted content and are not responsible for its security.
Third-Party Websites and Links
Our Site may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. You should review their policies before interacting with these sites.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from anyone under 16. If you believe we have collected such information, please contact us for its deletion.
Security and Retention of Your Information
While we implement measures to secure your information, no system is completely secure. We recommend using secure channels to send sensitive information.
We retain personal information based on factors such as the need to provide services, comply with legal obligations, or resolve disputes.
Your Rights and Choices
Depending on your location, you may have rights related to your personal information, including the right to:
- Access, delete, correct, or port your personal information.
- Opt out of the sale or sharing of your personal data or targeted advertising.
- Request limitations on the use or disclosure of sensitive personal information.
- Restrict or stop processing your personal information in certain circumstances.
To exercise these rights, you can contact us at the email address provided below.
Complaints
If you have concerns about how we process your personal information, please reach out to us. If you're dissatisfied with our response, you may be able to appeal or file a complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside of your country, including the United States. We follow recognized transfer mechanisms to protect your data, especially for users in Europe.
Contact
For any questions regarding this Privacy Policy or to exercise your rights, please contact us at support@amalfifabric.com.
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